Privacy Policy

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The Arc of Northern Virginia Web Privacy Policy Statement


The Arc of Northern Virginia values its website visitors’ privacy. This privacy policy summarizes what information we might collect from a website user or other visitor (“you”), and what we will and will not do with it.


Please note that this privacy policy does not govern the collection and use of information by companies that The Arc of Northern Virginia does not control, nor by individuals not employed or managed by The Arc of Northern Virginia. If you visit a website that we mention or link to, be sure to review its privacy policy before providing the site with information.


What personally identifiable information we may collect
It is always up to you whether to disclose personally identifiable information to us. “Personally identifiable information” means information that can be used to identify you as an individual, such as, for example:

• your name, email address, phone number, and address
• your user ID and password
• credit card information


What we do with your personally identifiable information
If you do provide personally identifiable information to us, we will:

• not sell or rent it to a third party without your permission;
• take reasonable precautions to protect the information from loss, misuse and unauthorized access, disclosure, alteration and destruction;
• not use or disclose the information except:
• as necessary to provide services you have requested;
• in other ways described in this privacy policy or to which you have otherwise consented;
• in the aggregate with other information in such a way so that your identity cannot reasonably be determined;
• as required by law, for example, in response to a subpoena or search warrant;
• to outside auditors who have agreed to keep the information confidential;
• as necessary to enforce the Terms of Service;
• as necessary to protect the rights, safety, or property of The Arc of Northern Virginia, its users, or others; this may include (for example) exchanging information with other organizations for fraud protection and/or risk reduction.


Other information we may collect
On rare occasions, we may collect other information that cannot be readily used to identify you, such as (for example) the domain name and IP address of your computer. We may use this information, individually or in the aggregate, for technical administration of our website; research and development; customer and account administration; and to help us focus our marketing efforts more precisely.


Your privacy responsibilities
To help protect your privacy, be sure:

• not to share your user ID or password with anyone else;
• to log off The Arc of Northern Virginia website when you are finished;
• to take customary precautions to guard against “malware” (viruses, Trojan horses, bots, etc.), for example by installing and updating suitable anti-virus software.


Changes to this privacy policy
We reserve the right to change this privacy policy as we deem necessary or appropriate because of legal compliance requirements or changes in our business practices. If you have provided us with an email address, we will endeavor to notify you, by email to that address, of any material change to how we will use personally identifiable information.


Questions or comments?
If you have questions or comments about The Arc of Northern Virginia’s privacy policy, please send an email to