The Housing Division provides information about the rights and responsibilities of tenants and landlords to assist with resolution of tenant-landlord disputes. These documents outline the laws governing rental housing and provide information about different aspects of the rental process.
The Office of Human Rights handles complaints of discrimination in the workplace, housing, and places of public accommodation if you live, work, or do business in Arlington.
Attorney General Herring’s Consumer Protection Section enforces state and federal laws designed to protect consumers from fraud, deception, and misrepresentation. The Section serves as the central clearinghouse in Virginia for consumer complaints. Complaints are assigned for handling within the Section or referred to the appropriate local, state, or federal agency having jurisdiction. When there is a pattern or practice of deceptive conduct in violation of one of our statutes, the Attorney General is authorized to take action to stop the unlawful conduct and, where appropriate, seek refunds for consumers.
Consumer protection matters are handled by the Consumer Protection Division, which investigates and mediates consumer complaints and tenant-landlord disputes to determine whether consumer protection laws have been violated. The division provides a complaint history on county businesses to assist consumers with pre-purchase information, supports homeowner associations in the county, licenses and regulates taxicab drivers and operators, peddlers, solicitors, precious metal and gem dealers, pawnbrokers, massage establishments and therapists, and Going-Out-of-Business sales.
Housing Opportunities Made Equal of Virginia, Inc. (HOME) is Virginia’s premier fair housing and housing counseling organization, offering a variety of programs and services designed to ensure equal access to housing for all Virginians. HOME is a 501(c)(3) nonprofit corporation and a HUD‐approved housing counseling agency.
The Landlord Tenant Relations Division mediates housing-related disputes between landlords and tenants. To accomplish this, the Division provides information to both parties on their rights and responsibilities under local and state law, and by offering mediation by mutual agreement.
LSNV is the largest legal aid organization in Northern Virginia, helping thousands of clients each year in civil legal matters. We partner closely with other legal aid organizations, state and local bar associations, as well as the courts to serve the region’s low-income and neediest populations.